Shipment and returns
Shipment of your package
All orders are generally dispatched within two days after the reception of payment. The packages are sent using the shipping company UPS with tracking number and reception without signature. The packages can also be shipped using UPS Extra witha signature required upon reception.
Please contact us directly before choosing this type of delivery, as additional charges will apply to your order. No matter what type of delivery you choose, we will send you a shipment tracking number to follow your package online.
The shipping cost includes the fees of preparing and packing, as well as the expedition fees.
The preparation fees are fixed while the transport costs will vary according to the total weight of the package. We recommend that you regroup all your selected articles into one final order. We are not able to gather two separate orders placed at different times. The shipping costs will apply to each individual ordered placed.
Your package is shipped at your own risk but special attention will be given to fragile objects.
The dimensions of the boxes are appropriate and all your items are properly protected.